SEE BELOW FOR CHRISTMAS 2023 DELIVERY TIMES
All orders placed before 3pm AEST Monday-Friday (excl. Public Holidays) will be sent that day. If your order is placed after this time, it will be dispatched the next business day.
Purchases made on weekends and on NSW Public Holidays are processed and shipped the following business day. Once your order is dispatched you will receive your tracking number via your email entered at checkout.
DURING SALE PERIODS PLEASE ALLOW 2 ADDITIONAL BUSINESS DAYS FOR SHIPPING. IF YOUR ORDER IS URGENT PLEASE CONTACT US IMMEDIATELY AT firstname.lastname@example.org
Customs fees and any taxes associated with your purchase are the responsibility of the customer.
PLEASE NOTE: If you require a split shipment due to a re-stock/pre-order it will incur a second delivery fee, you will be notified of this if necessary. If you elect for your parcel to be left at your premises we cannot be responsible if the parcel goes missing.
CHRISTMAS DELIVERY TIMES
AUS WIDE STANDARD POST: Orders placed before the 19th of Dec 2023 will be received before Christmas (excluding Perth and Darwin)
AUS WIDE EXPRESS POST: Orders placed before the 21st of December 2023 will be received before Christmas (excluding Perth and Darwin)
To see more state breakdowns including Perth and Darwin visit Australia Post
All Australian orders are shipped using Australia Post (AUSPOST) and a Tracking number is sent to you via text or email.
We offer 2 Options Standard Shipping $9.95 which can take 2-4 business days and Express Shipping $14.95 which can take 1-3 business days Australia wide.
Estimated delivery times are used as a guide only, and do not take into account any possible delays.
Free Shipping on all Australian Orders over $150. when checking out please tick box to receive the Free shipping if the order is over $150 and this will be deducted. PLEASE NOTE THIS IS FOR STANDARD SHIPPING ONLY.
CHRISTMAS 2023 DELIVERY TIMES PLEASE VISIT Australia Post
(ALL OVERSEAS ORDERS ARE SHIPPED VIA AUSPOST EXPRESS)
We use Australia Post, whereby you can track your order online. International Express Shipping Starts from $25 AUD.
TO TRACK YOUR INTERNATIONAL ORDER GO TO TRACK MY ORDER
All orders are Express shipping and are shipped within 48hrs. Shipping times start from the day your items are posted. Please note that this does not include customs processing delays.
Please be aware that international orders may incur a customs or an import duty fee. You are responsible for payment of these fees. They differ depending on country you are ordering from. Please contact your local custom offices for further information.
New Zealand AUD $25.00
Express Shipping 4 - 8 BUSINESS DAYS
China, Pacific Islands and rest of Asia AUD $40.00
Express Shipping 5 - 10 BUSINESS DAYS
USA and Canada AUD $35.00
Express Shipping 3 - 7 BUSINESS DAYS
UK, Ireland, and Europe AUD $40.00
Express Shipping 4 - 10 BUSINESS DAYS
Rest of World 2 AUD $50.00
Express Shipping 8 -18 BUSINESS DAYS
IN STORE PICK UP
We offer pick up/Click and collect from our store: Shop 128 Level 3 Macquarie Centre Waterloo Rd North Ryde NSW 2113
Select PICK UP/CLICK AND COLLECT option at checkout
Orders will be ready for pick up within 2hrs, you will be notified once your order is ready to be picked up. If your order is urgent please call our store 02 9888 7852 and we will do our best to fulfil your order straightaway for pick up.
When picking up your order In Store please have your receipt with you or on your phone.
Orders will be held for a maximum of 7 days only. ( If you cannot make it during this time please email us to let us know and we can hold the item longer for you)
Marttini by Lana is not responsible for lost or stolen packages or packages delayed in transit.
The shipping cost for orders is non refundable.